Cancellation and Refund Policy

SHOULD THE STUDENT BE TERMINATED OR CANCEL FOR ANY REASON, ALL REFUNDS WILL BE MADE ACCORDING TO THE FOLLOWING REFUND SCHEDULE:  

  1. Cancellation must be made in person or by certified U.S. mail.

  2. All monies will be refunded if the Institute does not accept the student or if the student cancels within 3 business days after signing the enrollment agreement and making initial payment.

  3. Cancellation after the 3rd business day, but before the first day of class, will result in a refund of all monies paid with the exception of the registration fee.

  4. Cancellation after attendance has begun, but prior to 40 percent completion of the program, will result in a pro rata refund computed on the number of hours completed to the total program hours, home study hours are included in this calculation.

  5. Cancellation after completing 40 percent of the program will result in no refund.

  6. Termination date: The termination date for refund computation purposes is the last date of actual attendance by the student unless earlier written notice is received.

  7. Refunds will be made within 30 business days of termination or receipt of cancellation notice.

  8. A student can be dismissed at the discretion of the director for insufficient progress, non-payment of fees, or failure to comply with school rules.

ALL PRICES FOR THE PROGRAM ARE AS PRINTED HEREIN. There are no carrying charges, interest charges, or service charges connected or charged with any of these programs. Contracts are not sold to a third party at any time. Cost of credit is included in the price cost for the goods and services.

Disciplinary & Academic Appeals: Filing Procedures

Should the student need to file a complaint, need to appeal academic or disciplinary action or has an emergency; please notify the program instructor immediately verbally as well in writing. Should the student need further assistance beyond the program instructor, please direct any inquiry directly to the director of the Institute. All complaints, appeals, or emergencies will be handles expeditiously by the appropriate administration. In the event of extreme cases, it may be necessary for the Institute or take immediate disciplinary action. If the Institute has an emergency disciplinary procedure, this procedure shall be disclosed to prospective students and grounds for such action shall be specified in as much detail as possible.

Student Complaints: Filing Procedures

It is the policy of the Institute to receive, acknowledge and respond to student complaints and concerning any aspect of their educational process, programs, facilities, Institute employees or services offered by the Institute.

Complaints relating to any of the above subjects whether presented orally or in writing to the Institute will be promptly acknowledged by the Institute with an office interview within 24 hours of receipt of the complaint.

Any complaints or concerns maybe directed by mail to:

Stephanie McAllister  27 N. Pennock Lane Suite 101 Jupiter, FL 33458

Cancellation Policy

Should a program or course be cancelled, notice will be made at least 30 days prior to the start date. Students that have paid registrations for a cancelled program or course, they will be offered a full refund of all monies paid to the Institute. Refunds to enrolled students will be issued to a student within 10 business days of official program/course cancellation notification. Any student currently enrolled in a cancelled program will complete the program as originally scheduled by their enrollment agreement.